Match’a Terms and Conditions of Service

1. Eligibility

You may use Match’a only if all of the following are true:

• You are at least 18 years old.
• You are located in the United States.
• You can legally enter into a binding agreement.
• You have not previously been removed or banned from Match’a.
• You are not using Match’a for any unlawful, fraudulent, harmful, or misleading purpose.

Match’a is only available to users located in the United States. You may not access or use the Services from outside the United States.

We may require email verification or other reasonable steps to help protect the integrity of the Services. Email verification does not mean that we guarantee any user’s identity, background, intentions, conduct, or compatibility.

2. What Match’a Does

Match’a is an AI-powered relationship and matchmaking platform. The Services may help users:

• Create an account or profile.
• Complete AI-assisted onboarding.
• Share relationship preferences, communication preferences, and compatibility-related information.
• Receive AI-assisted introductions or matching suggestions.
• Understand potential compatibility with other users.
• Communicate with potential matches where available.
• Use avatar, profile, or privacy-based reveal features.

Match’a is designed to assist with understanding, introductions, and relationship-related decision-making. We do not guarantee that any match, introduction, conversation, date, relationship, or outcome will occur.

3. AI-Powered Features

Match’a uses AI-powered features to assist with onboarding, compatibility understanding, introductions, and relationship-related suggestions.

AI outputs may be incomplete, inaccurate, inappropriate, or not suitable for every situation. AI-generated suggestions, explanations, summaries, compatibility descriptions, or relationship-related outputs are for informational and assistive purposes only.

Match’a does not guarantee:

• Any match, date, relationship, or romantic outcome.
• Compatibility between users.
• The accuracy of AI-generated descriptions or suggestions.
• The safety, intentions, identity, or conduct of any user.
• Any emotional, social, personal, or relationship result.

You are responsible for your own decisions, communications, meetings, and interactions with other users.

4. Your Account

You are responsible for maintaining the confidentiality and security of your account and login information.

You agree to provide accurate information and keep your account information reasonably up to date. You may not create an account for someone else without permission.

You may not create fake accounts, duplicate accounts, automated accounts, or accounts intended to mislead Match’a or other users.

You are responsible for all activity that occurs through your account.

5. User Content

“User Content” means any content, information, text, responses, photos, avatars, profile details, preferences, messages, feedback, or other materials you submit, upload, create, provide, or make available through the Services.

You own your User Content. By using Match’a, you grant Match’a a non-exclusive, worldwide, royalty-free license to use, host, store, process, reproduce, display, modify, adapt, and analyze your User Content as reasonably necessary to:

• Operate and provide the Services.
• Personalize your experience.
• Generate AI-powered onboarding, matching, compatibility, or relationship-related features.
• Maintain, secure, debug, and improve the Services.
• Enforce these Terms.
• Comply with applicable law.

You are responsible for your User Content. You represent that you have all rights necessary to provide your User Content and that your User Content does not violate these Terms or the rights of any other person.

Do not submit information that you are not comfortable providing to Match’a or using in connection with AI-powered relationship and matchmaking features.

6. Privacy

Your use of Match’a is also governed by our Privacy Policy.

By using the Services, you understand that Match’a may collect, use, and process information as described in the Privacy Policy, including information you provide during onboarding, account creation, AI interactions, matching, text-alert opt-in, and feedback.

If you do not agree with our Privacy Policy, do not use the Services.

7. Match’a Text Alerts

Match’a text alerts are optional SMS alerts for important intro updates and account-related alerts.

You opt in by tapping “Enable text alerts” in your logged-in dashboard and manually sending the prefilled MATCHA VERIFY [one-time token] message from your SMS app. Match’a cannot automatically send that message for you.

Message frequency varies, up to 4 messages/month. Message and data rates may apply.

Reply STOP to opt out. Reply HELP for help.

SMS consent is optional and is not required to use Match’a.

No private match details, names, romantic or relationship details, or sensitive profile information are sent by SMS.

Match’a may change or discontinue text alerts at any time.

8. Prohibited Conduct

You agree not to:

• Use Match’a if you are under 18.
• Use Match’a outside the United States.
• Create fake, duplicate, misleading, or automated accounts.
• Impersonate another person or misrepresent your identity, age, location, affiliation, or intentions.
• Upload or use someone else’s photos, likeness, personal information, or content without permission.
• Harass, threaten, abuse, stalk, intimidate, exploit, or harm another person.
• Post or send hateful, discriminatory, violent, sexually exploitative, non-consensual, defamatory, or unlawful content.
• Use Match’a for scams, fraud, phishing, financial solicitation, commercial promotion, or misleading activity.
• Abuse referrals, ambassador programs, promotions, rewards, QR codes, onboarding flows, or signup tracking.
• Use bots, scripts, scraping, crawlers, automated systems, or other technical tools to access, copy, manipulate, or interfere with the Services.
• Attempt to reverse engineer, disrupt, damage, overload, or compromise the Services.
• Collect, store, or share other users’ information without permission.
• Use the Services to promote illegal activity.
• Violate any applicable law, regulation, or third-party right.

We may investigate and take action against any activity we believe violates these Terms.

9. Prohibited Content

You may not submit, upload, display, send, or share content that:

• Is false, misleading, fraudulent, or deceptive.
• Infringes another person’s privacy, publicity, intellectual property, or other rights.
• Contains threats, harassment, bullying, hate speech, or targeted abuse.
• Promotes violence, self-harm, exploitation, or illegal activity.
• Contains sexually explicit, exploitative, non-consensual, or illegal sexual content.
• Attempts to solicit money, gifts, financial information, passwords, or sensitive information.
• Contains malware, spyware, tracking tools, or harmful code.
• Is otherwise harmful to Match’a, users, or the Services.

We may remove content or restrict accounts that violate these Terms.

10. Safety and User Interactions

Match’a does not control and is not responsible for the conduct of users, whether online or offline.

You are solely responsible for your interactions with other users. Use good judgment, especially when sharing personal information, moving conversations off-platform, or meeting someone in person.

Match’a does not conduct criminal background checks. Match’a does not guarantee that any user is safe, honest, compatible, emotionally available, or who they claim to be.

If you choose to meet another user in person, you are responsible for taking reasonable safety precautions.

11. Ownership of Match’a

Match’a and its Services, including the website, design, interface, branding, logo, text, graphics, software, AI-powered features, matching systems, and other materials, are owned by or licensed to Match’a.

You may not copy, reproduce, distribute, modify, sell, reverse engineer, or create derivative works from any part of the Services unless we give you written permission.

Using Match’a does not give you ownership of any Match’a intellectual property.

12. Free Services

The Services are provided free of charge.

You agree not to abuse, manipulate, or exploit any free access, promotional system, referral system, ambassador system, reward system, QR code, or onboarding process.

13. Account Suspension and Termination

We may suspend, restrict, or terminate your account or access to the Services if we believe that:

• You violated these Terms.
• Your activity may harm Match’a, other users, or the Services.
• Your account is fake, duplicate, misleading, automated, or fraudulent.
• Your activity abuses referrals, rewards, QR codes, ambassador systems, or onboarding tracking.
• We are required or permitted to do so by law.

You may stop using Match’a at any time.

Termination does not limit any rights or remedies available to Match’a under these Terms or applicable law.

14. No Warranty

The Services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, Match’a disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, reliability, safety, compatibility, and relationship outcomes.

We do not warrant that:

• The Services will be uninterrupted, secure, or error-free.
• AI outputs will be accurate, complete, or suitable for your situation.
• Matches or introductions will be compatible or successful.
• Any user is safe, honest, verified, or compatible.
• The Services will meet your expectations.

15. Limitation of Liability

To the maximum extent permitted by law, Match’a will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including damages for lost profits, lost data, emotional distress, personal injury, loss of goodwill, service interruption, or user conduct.

To the maximum extent permitted by law, Match’a’s total liability for any claim arising out of or relating to the Services or these Terms will not exceed $100.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

16. Indemnity

You agree to defend, indemnify, and hold harmless Match’a from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your use or misuse of the Services.
• Your User Content.
• Your interactions with other users.
• Your violation of these Terms.
• Your violation of any law or third-party right.
• Your fraudulent, misleading, harmful, or abusive activity.

17. Dispute Resolution

Please contact us first if you have a concern. You can reach us at team@match-a.app.

Before filing any formal claim, you and Match’a agree to first try to resolve the dispute informally by contacting the other party and providing a reasonable description of the issue. The parties will attempt to resolve the dispute in good faith for at least 30 days.

18. Arbitration Agreement

Except where prohibited by law, you and Match’a agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, your account, your use of Match’a, or your relationship with Match’a will be resolved by binding individual arbitration, rather than in court.

This arbitration agreement applies to claims based on contract, tort, statute, fraud, misrepresentation, consumer protection, negligence, or any other legal theory.

The arbitration will be conducted by a neutral arbitrator. The arbitrator will have authority to grant the same individual remedies that a court could grant, except that the arbitrator may not conduct a class, collective, consolidated, or representative proceeding unless both parties agree in writing.

Nothing in this section prevents either party from bringing an individual claim in small claims court if the claim qualifies.

19. Class Action Waiver

To the maximum extent permitted by law, you and Match’a agree that each party may bring claims against the other only in an individual capacity, and not as a plaintiff, class member, or representative in any class, collective, consolidated, private attorney general, or representative action.

If this class action waiver is found unenforceable as to a particular claim, then that claim must proceed in court and not in arbitration.

20. Jury Trial Waiver

To the maximum extent permitted by law, you and Match’a waive the right to a jury trial for any dispute arising out of or relating to these Terms or the Services.

21. Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Services will be governed by the laws of the State of California, without regard to conflict of law principles.

If any claim is not subject to arbitration and is not brought in small claims court, the claim must be brought in the state or federal courts located in California, unless applicable law requires otherwise.

22. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we may notify users by posting the updated Terms on our website or through other reasonable means.

Your continued use of the Services after updated Terms become effective means you accept the updated Terms.

If you do not agree to the updated Terms, you must stop using the Services.

23. Entire Agreement

These Terms, together with our Privacy Policy and any other terms referenced in them, make up the entire agreement between you and Match’a regarding the Services.

If any part of these Terms is found unenforceable, the remaining parts will remain in effect.

Our failure to enforce any part of these Terms is not a waiver of our right to do so later.

You may not assign or transfer your rights or obligations under these Terms without our written permission. Match’a may assign these Terms as part of a merger, acquisition, reorganization, transfer of assets, or similar transaction.

24. Contact

If you have questions about these Terms, contact us at: team@match-a.app